| QUALITY ACCORDING TO LAMPIA:
YOUR STANDARDS ARE OURS
Our aim is to achieve complete
satisfaction of the needs and expectations
of the customer and the market. This is why we adopt
a corporate policy that considers the quality of the
product and the service a strategic factor, in observance
of current laws and contractual provisions.
PRODUCT QUALITY
We achieve our commitment by applying two
principles: making each member of
our human resources responsible - from middle management
to blue-collars - in a process of on-going
training, and the application of a quality
management system that not only includes
methodical tests, systematic inspection checks, but also
constant improvement of production and business
processes.
SERVICE QUALITY
Today, the world is On demand: it does not only demand
competitiveness from the product quality, pricing and time-scale
point of view. It also demands that this is supported by a reliable,
punctual and flexible service that is able to react to
sudden changes. Lampia is able to satisfy all of these
requirements with maximum flexibility, with competitive costs,
dedicated structures, customised production in terms of
time-scales (just in time) and product specifications so as
to minimise the customer’s economic exposure, rationalising
its supply chain, and consequently, inventory.
CERTIFIED QUALITY
In order to put into practice the commitment in terms of
quality, in 1992 a Quality System was designed in
compliance with standard UNI EN ISO 9002 and a
Quality Management System has been implemented since
2002 in compliance with standard UNI EN ISO 9001:2000.
Moreover, in 1991 the "UNDERWRITERS LABORATORIES" approval
was obtained as a moulder in compliance with standard
U.L. 746 D "Fabricated Parts" category, acquiring
approval number A1600 File Number E135472.
Lampia products observe European ROHS standards
that govern the utilisation of substances and preparations
that fall within the category of the manufacture of
electric and electronic equipment and components.
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